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FAQs

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    How do I find information on a specific index, such as the S&P 500®?

    To locate a specific index, you can use either our Keyword Search tool or our Index Finder tool:


    Keyword Search

    1. Type part (or all) of the index name into the "Search by Keyword" field at the top-right corner of any page of our website.
    2. As you type, a drop-down menu will appear with index names containing your keyword. If you see the index you are looking for, select it from the drop-down menu. From there, you will be directed to the index page.
    3. If you do not see the index you are looking for in the drop-down list, click on the "Go" button after you type the index name. You will be directed to an Advanced Search page that provides additional results and more search options.

    Index Finder

    1. Click on the red "Index Finder" button on the homepage.
    2. You will be directed to a page listing various criteria that describe indices, such as Asset Class, Geography, and Sector.
    3. Click on the plus signs next to the criteria to see the available options. Make your selections by checking the boxes to the left of these options.
    4. A list of indices that qualify for your criteria will populate on the right side of the screen. Hovering over any index name on this list will produce a pop-up that features an index description and provides links to the index details and data, along with its factsheet and methodology.
    5. You can further refine your search results by entering one or more keywords into the field next to the instructions that read "narrow your matches by."
    6. To save your search for future reference, click on the red "Save Criteria" button, and follow the instructions provided. (Note: You must register/login to use this feature.)
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    Where can I find information on the Dow Jones Industrial Average® and other Dow Jones indices?

    For information on indices carrying the Dow Jones name, please visit www.djindexes.com. You can access index information from the navigation on the left side of the homepage.

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    Where are index factsheets located?

    Index factsheets can be found on the corresponding index pages. Once you navigate to an index page, the fact sheet can be found in the left column, next to the methodology.

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    Where can I find methodologies for individual indices?

    Index methodology documents can be found on the corresponding index pages. Once you navigate to an index page, the methodology can be found in the left column, next to the factsheet.

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    Where can I find information on your general index policies and practices?

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    How can I find out how your indices are calculated?

    Please refer to our Index Mathematics Methodology.

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    Where can I find a list of ETFs and other exchange-traded products linked to your indices?

    To obtain a list of ETFs associated with a specific index, navigate to the index page and refer to the Related Products section on the right side of the page. Alternatively you can find a list of exchange-traded products linked to our indices here.

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    How do I raise a benchmark-related complaint?

    As described in our Complaints Handling Policy, S&P Dow Jones Indices strives to provide information of the highest standards to its customers and to conduct its business with integrity. In order to facilitate achievement of those standards in benchmark determinations, S&P DJI provides a mechanism by which Stakeholders may submit complaints on a variety of matters including:

    • The application of a methodology to a specific benchmark determination,
    • Whether or not the benchmark determination is representative of the underlying interest it seeks to measure, or
    • Other administrator decisions in relation to a benchmark determination.

    In order to raise a complaint, a Stakeholder may:

    • Call or email any of their existing contacts within the Client Coverage or Product Management Groups,
    • Contact the S&P Dow Jones Indices Client Services Group in his/her respective region, or
    • Utilize our online form to the right of this page.

GENERAL INQUIRIES

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Client & Commercial Services Inquiries



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